We are seeking a proactive, versatile individual to take ownership of our Epic platform/solutions, support business development efforts, and manage essential operational tasks. The ideal candidate will blend product oversight, sales/relationship-building, and administrative efficiency to ensure that Epic solutions succeeds in the market and meets organizational goals.

1. Epic Platform / Solutions Oversight

• Manage the ongoing development and delivery of the Epic platform, ensuring it aligns with market and client needs.
• Collaborate with internal teams to drive implementation, address issues, and gather feedback for continuous improvement.
• Maintain product documentation, FAQs, and training materials to promote

effective client adoption.

2. Business Development

• Identify and engage potential clients, partners, and market opportunities to drive Epic’s growth.
• Develop and execute outreach strategies, leveraging tools such as LinkedIn, email campaigns, and industry events.
• Conduct product demos tailored to client needs, draft proposals, and

support deal negotiations to close sales.

3. Basic Operation & Administration

• Ongoing oversight of operational tasks, such as invoicing, reporting, and maintaining client records in CRM systems.
• Coordinate cross-functional schedules, track project timelines, and provide regular status updates to leadership.
• Assist in compiling performance metrics, sales forecasts, and budget reports related to clients adopting the Epic platform solutions.

4. Stakeholder Engagement

• Act as the primary point of contact for Epic related queries, both internally and externally.
• Gather customer feedback and relay insights to product/development teams, contributing to product roadmap decisions.
• Ensure consistent communication with leadership, updating them on product performance, business development outcomes, and operational efficiencies.

5. Continuous Improvement

• Proactively seek ways to optimize workflows and enhance product related processes.
• Monitor market trends, competitor activities, and customer preferences, recommending improvements or new features for Epic.
• Encourage a culture of collaboration and knowledge-sharing across teams.

Qualifications & Skills

Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• 1–3 years of experience in product coordination, sales/business development, or operations, preferably in a tech or services environment.

Technical & Product Skills:

• Familiarity with product management, user experience, or software lifecycle concepts (a plus if experienced with SaaS or online platforms).
• Comfort with CRM tools, project management software, and MS Office/Google Workspace.

Sales & Communication Skills:

• Demonstrated success in building client relationships, generating leads, or meeting sales targets.
• Excellent verbal and written communication skills for product pitches, presentations, and internal collaboration.

Operations & Organizational Skills:

• Detail-oriented with the ability to multitask, prioritize deadlines, and handle administrative tasks thoroughly.
• Strong problem-solving approach, able to adapt to shifting priorities in a fast-paced environment.

Soft Skills:

• Proactive, self-motivated, and eager to learn diverse aspects of product management and business development.
• Collaborative team player who maintains a positive attitude and supports cross-functional colleagues.

• Self Motivated

• Problem Solving

• Eager To Learn

• Team Player

• Proactive